Customer downloads

Updates & installation

For Hub or Control, choose Installer for the Mac or Windows package, or Latest OTA APK for the current app update. Choose Shark Transfer+ for the separate transfer tool.

Installing SharkSight? SharkSight manuals and installers. Mac and Windows manuals are free to download. Your active SHK-S licence is required for the installer.

Download with your licence

Enter the email address used for your order and your licence key. Installer and APK downloads require the matching product licence. The Mac and Windows PDF guides do not require a licence.

Order email Sharkware licence key

Before installing Sharkware

1. Choose your computer and read its connection and installation guide. Includes same-Wi-Fi and Shark hotspot setup for BYD Shark Premium.

Mac guide (PDF)Windows guide (PDF)

2. I have saved and read the guide, connected my computer to the Shark, and confirmed ADB is ON.

The Sharkware installer buttons appear after both steps. Transfer+ is a separate product.