HERE TO HELP
Get back to enjoying
your Shark.
Installation, licence, product or order questions? Choose the help you need below.
Install & update
Prepare your Shark and install your licensed software using Shark Transfer for Mac or Windows.
Installation guide ↗Hub / Control and Transfer+ downloads ↗ SharkSight manuals and installers
Trigger connection
Already own Trigger? Use the connection guide and licence-protected diagnostic tools.
Diagnostic tools ↗Talk to Sharkware
Email your purchase email, product/version, vehicle model and a short description of the issue. For a connection issue, include the error message.
Email support ↗support@sharkwarehub.com
Commercial & orders
For installer licences, partnerships, order enquiries or returns, contact Sharkware.
Contact Sharkware ↗Support Sharkware development
If Sharkware is useful to you, an optional contribution helps cover ongoing development, testing and hosting. Your existing licence and features stay yours whether you contribute or not. Thank you for your support.
All contributions are charged in AUD. Monthly support renews automatically. The custom amount is a one-off contribution from A$1. To cancel future renewals, email support@sharkwarehub.com from your payment email address.